Moving to the US market? Can TikTok Shop achieve a comeback by building its own logistics?

Moving to the US market? Can TikTok Shop achieve a comeback by building its own logistics?

It is learned that recently, TikTok announced the financial results of its European business in 2021. In the past year, its turnover in Europe has increased nearly 6 times, but its losses have increased by 37%.


Image source: TikTok Information Technologies UK Ltd

Data shows that TikTok's turnover in 2021 was about US$1 billion , while its turnover in 2020 was only US$172 million, a year-on-year increase of 477% . Among them, revenue mainly came from the European Union, reaching US$532 million, and the British market was US$279 million.


Despite its rapid growth, TikTok's pre-tax losses amounted to $896 million ! The main reason is the increase in labor costs . Its average monthly number of employees in Europe increased from 1,302 in 2020 to 4,396 in 2021. In addition, TikTok's sales and marketing expenses also increased by nearly 90% to $666 million, and administrative expenses increased by nearly 30% to $212 million.


According to the original plan, TikTok will launch TikTok Shop in Germany, France, Italy and Spain in the first half of this year, and expand it to the United States later in 2022. However, due to the failure of its business in the UK, TikTok has to rethink its expansion plans.



TikTok may launch live shopping platform in the United States through outsourcing




According to foreign media reports, TikTok may establish a partnership with Talk Shop Live in the United States to launch a live shopping feature in the United States. The two companies are still finalizing the details of the cooperation and have not signed any contracts.


Picture from Reuters

TalkShopLive is a live streaming trading company based in Los Angeles, California, founded in March 2018. Under the yet-to-be-determined agreement, TalkShopLive will provide infrastructure and service support to TikTok, including enabling brands to simultaneously host the same live broadcast on their e-commerce sites and drive sales outside of TikTok. TalkShopLive can charge about 10% commission from live shopping .

Perhaps the experience of the European market has made TikTok more cautious in its expansion into the U.S. By choosing to cooperate with TalkShopLive to launch the live shopping function in an outsourced manner, TikTok can save a lot of resources and launch plans for the U.S. market more quickly.

“TikTok wants a one-stop solution that can help manage the live shopping process,” the people said, adding that the shopping feature is expected to be launched ahead of the holiday season next month.

In addition, in order to adapt to the local market and make adequate preparations, TikTok has begun preparing to build its own logistics.


TikTok plans to build its own logistics system by hiring a large number of new positions




As we all know, supply chain issues have always been a major weakness of TikTok. Due to the lack of overseas logistics foundation, TikTok currently still relies on third-party sellers to ship their products themselves or provide cooperative logistics providers, and transportation efficiency cannot be guaranteed.


In the United States, local platforms such as Amazon and AliExpress have been deeply rooted for a long time, and services similar to FBA's selected delivery date have already spread across all states. In order to be qualified to compete with these platforms, TikTok must provide more efficient logistics services to satisfy consumers.

It has been observed that since this month, TikTok has posted dozens of logistics and distribution-related positions on recruitment websites, such as logistics solution manager, US e-commerce logistics product manager, global fulfillment center merchant development manager , etc. These positions are mainly concentrated in Los Angeles and Seattle.

Picture from LinkedIn

Judging from the responsibilities and requirements displayed, these positions need to be responsible for the planning and design of international e-commerce fulfillment centers; developing and improving core logistics and supply chain systems , etc. In short, TikTok has to build its own logistics system from scratch.

Analysts at eMarketer believe that although the recruitment location is posted in the United States, the purpose of TikTok's move may not only be for American merchants, but also to help a large number of Chinese merchants who cannot sell goods on Amazon to conduct cross-border sales . By providing warehousing, delivery and return services, TikTok can solve the biggest problem for third-party sellers to sell on its platform.

TikTok is not the only company committed to building its own logistics system. Just last month, fast fashion brand Shein announced the construction of two new large distribution centers in the United States , one in Whitestown, Indiana, and one in Southern California. The aim is to shorten the delivery time of customers' orders to 3-4 days .

However, building a logistics system is not something that can be done overnight. It requires large initial investments, a long profit cycle, and is accompanied by considerable risks. We will have to wait and see whether TikTok's adventurous attempt can open up a new path for it in the United States!


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