Latest developments! How to deal with Amazon address verification?

Latest developments! How to deal with Amazon address verification?


It is learned that on the afternoon of May 24, Amazon launched a wave of address verification.

 
After discussions among several sellers who received postcard verification emails, some of the problems seem to have been solved.

Scan the QR code↓↓↓

Reply [Address Verification] to join the group discussion~

 


Phone number verification requires “+86”?
 
It was learned that on the afternoon of May 24, many sellers not only received postcard verification emails, but also received text message or phone call verification requirements.
 
But at that time, many sellers reported that they had not received Amazon’s so-called verification SMS and phone messages, and even a large number of sellers were stuck in the system bug link of “an error occurred, please wait a moment and try again” .
 
▲ The picture comes from the Amazon address verification exchange group
 
After multiple sellers tried various methods, one seller finally reported that by “adding a new company phone number” during the phone verification process and adding “+86” in front of the original mobile phone number, they could receive a PIN code from Amazon.
 
▲ The picture comes from the Amazon address verification exchange group

So far, many sellers have passed the phone verification through the above method, but some sellers have reported that they have not received the PIN code even after taking the same steps. Therefore, this method is only for reference , and whether it is effective or not is up to the seller to decide.
 
▲ The picture comes from the Amazon address verification exchange group

In addition, it was observed that in this verification incident, the address verification of some sellers was successful before the phone number verification , but the postcard address verification was triggered after the phone verification.
 
Based on this, some sellers speculate that if the phone number is not modified and "+86" is added during the telephone verification process, address verification may be triggered.
 
However, Amazon has not responded to this so far.
 


Address Verification Process

 
Here, based on the sellers' relevant verification experience, the following process is summarized for your reference:
 
1. Log in to the Seller Platform;
2. Go to the "Settings" menu and select "Account Information" to view the "Seller Account Information" page;
3. On the current company phone page, add a new company phone number "+86" and fill in the new address after passing the phone verification;
 
▲ The picture comes from the Amazon address verification exchange group

4. Select the company address page in "Corporate Information" and click "Confirm Address" after checking that the information is correct.
 
▲ The picture comes from the Amazon address verification exchange group

4. After filling in the form and saving it, the estimated arrival time of the courier will appear (usually 5-7 working days). You need to pay real-time attention to the courier delivery status and be prepared to sign for it in advance.
 
5. After receiving the postcard, fill in the verification code in time. If the verification code is correct, the verification process is completed.
 
Note: The recipient name should preferably be the name of the legal person.
 
It is also worth noting that in the seller communication group, in addition to the above issues, there are also the following issues that need to be resolved urgently:
 

  • I did not receive a verification code after adding a new number +86. This may be a problem with the Amazon system. You need to wait.

 
▲ The picture comes from the Amazon address verification exchange group
 

  • It shows that the address verification is successful, but the number verification is required. In this case, re-add the number and follow the prompts on the page.

 
▲ The picture comes from the Amazon address verification exchange group
 
I wonder if any sellers have any ideas on how to solve the above problems?
 
For this purpose, a group chat [Amazon Address Verification Exchange Group] was created
If you want to discuss more related topics,
Scan the following QR code and reply [Address Verification] to join the group discussion~
 


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