How to change Amazon generic/neutral brands into registered brands?

Experience sharing: insist on opening cases at night . If you can’t open a new case , reopen the old one. Follow up with the customer service and they will be helpless. In the end, you will succeed.

At the beginning, I had no brand, so I chose the generic brand when I put it on the shelves. Later, my own brand was successfully registered, so I needed to change the brand.

Share your recent successful experience:
Keep opening cases at night . If you cannot open a new case , reopen the old one. Eventually you will succeed.

Detailed process:
( 1 ) Path: Other issues - Make a suggestion
Other Questions - Make Suggestions

( 2 ) Time: Evening
( 3 ) Prepare materials: 1. Actual photos of the product with the brand and UPC printed on them 2. Add your own brand name to the link, and attach a screenshot of the order after the order is placed in the background.

Open an English case and briefly describe the change of brand from Asin XXX to XXX . We have already registered the brand on Amazon.

Yes, 9 out of 10 cases will be rejected by the template reply. In the end, they may even be closed directly. In that case, reopen the case and keep following up.

After 11:30 on a dark and windy night , I opened the follow-up case . This time, the case was no longer reopened by replying to an email. Instead, two options appeared: 1. Make an appointment by phone 2. Chat online.
Yes, at around 11pm China time, there was actually a chat path.
Then the customer service on the chat path helped me change the brand without any further ado.

Therefore, insist on opening cases at night . If you cannot open a new case , reopen the old one. Follow up with the customer service until they are helpless. Finally, you will succeed.