Black Friday is not only a day with the most orders, but also a day when companies cross your bottom line!

Black Friday is not only a day with the most orders, but also a day when companies cross your bottom line!

It is said that Black Friday and Cyber ​​Monday have always been the carnival days that sellers look forward to!

Unfortunately, the F5 was pressed to pieces, but the orders did not explode! Still calm~

Overtime during the Black Friday promotion is a normal operation for Amazon in the cross-border e-commerce industry;

After all, it’s the end-of-year promotion and traffic is skyrocketing. Working overnight to promptly adjust the flash sale inventory quantity, advertising budget and bidding is the key to achieving more sales!

However, there are many unscrupulous company bosses who trample on the bottom line of operators unscrupulously!

1
Unreasonable promotion operation arrangements

An Amazon e-commerce company in the cross-border industry has made the following adjustments to its Black Friday promotion operations:

(Photo source: Zhiwubuyan Forum)
Employees working for Amazon, an e-commerce company, are supposed to have two days off a week according to their contracts and company regulations ; however, due to the peak season at the end of the year, the company changed the system to work overtime every Saturday in November, saying that they could adjust their days off to their annual leave. (This is to explain the background of the company's holiday regulations)
In fact, Maomao could understand the adjustment of operational arrangements during the peak season at first. It is normal to work late shifts on major holidays such as Black Friday and Cyber ​​Monday. However, the high-profile and high demands that followed really disheartened the employees!
2
Mandatory overtime without benefits

Trampling on the bottom line of operations:

The company requires employees to work overtime from 12 o'clock to 2 o'clock in the morning on Black Friday, November 25, 2022 , and it is mandatory to work overtime only in the company!

Regarding this situation, the company’s employees told their superiors that they had to work overtime until 2 a.m. If they lived a little far from home, according to the commuting time in Shenzhen, a 1-hour journey home was very normal!

After returning home, the operator has to wash up and do nothing until 3:30 in the morning before he can go to bed . And the next day is Saturday.

Go to work on time and watch the store in the morning!

Besides, going home so late is a safety issue for both boys and girls!

During this period, several brave men raised several questions to the leadership: "If we work overtime so late, can we get the taxi fare reimbursed after get off work, do we have snacks prepared for midnight snacks, how to calculate the overtime pay, etc."

The leadership chooses to remain indifferent and not say a word about issues like these ; they only think about trampling on the bottom line of their employees.

The whole process was just to inform the operations department to work overtime in a high-profile manner as a leader , and there was no explanation as to why we had to work overtime on Saturday, which was supposed to be a double day off, after working until the early morning on Friday!

3

The company disregards employee opinions

An employee of the company said: For this year's Black Friday, all the flash sales reported through service providers have been cancelled, and the exclusive deals and LDBDs reported by oneself either have too low profits and inappropriate prices, or the quantities reported are not large.

As of now, the end of November, inventory and sales have basically been determined.

The employee believes that the preparation stage for putting products on the shelves before the busiest peak season is like spring ploughing and autumn harvest.

There are usually not so many things to do during the peak season. What if you just stare at the progress bar of a flash sale or look at a spoof link?  

Do I have to stay at the office until the early hours of the morning to do these things?

How can there be so many things to do? Or should I just do one thing when I work overtime:

And then report the sales volume to the office president every 5 seconds?

4
Overtime work on Black Friday becomes the norm

It is very common for cross-border e-commerce companies to adjust operating working hours during the peak season Black Friday online promotion and adopt a shift work model; caring bosses usually consider their employees very carefully.

For example: prepare a lot of snacks and put them on the table for employees who work overtime and stay up late to watch the store to enjoy, or provide warm blankets and reimburse taxi fares, and adjust working hours to allow employees to have a good rest!

In fact, Maomao believes that if the performance commission reward mechanism is reasonable and the operators really focus on their sales, there is no need to force overtime. When they return home, they will also pay attention to the store, adjust advertising bids, and get more orders!

If compulsory overtime is required, then please consider it from the employees' perspective , provide them with basic material guarantees, and let them feel the company's sincerity while working overtime, so that they will not have too many complaints!


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