Walmart has partnered with Adobe to integrate Walmart's marketplace, online and in-store execution, and pickup technology with Adobe Commerce. Through the Adobe Commerce platform, small and medium-sized retailers in the United States can improve customer experience, that is, retailers can reach new customers and use Walmart's technology to provide their customers with "online consumption + offline pickup" services. Suresh Kumar, chief technology officer of Walmart, said that Walmart's scanning and checkout technology, AI-driven replacement, and "online purchase + offline pickup" services are all designed to help customers save money. Combining Adobe's business experience advantages with Walmart's comprehensive customer expertise can accelerate the digital transformation of retail companies. Anil Chakravarthy, General Manager of Global Field Operations at Adobe, said that Walmart’s collaboration with Adobe is
It is learned that Walmart's "online purchase + offline pickup" service is popular among consumers and has accelerated the growth of Walmart's e-commerce business. According to the Adobe Digital Economy Index, Walmart's online sales soared 79% in the fiscal year ending January 29, and pickup and delivery sales increased by three digits year-on-year. As of June this year, 22% of small and medium-sized retailers in the United States have enabled the "online purchase + offline pickup" service. According to Adobe and market research firm IDC, the market value of the "online purchase + offline pickup" service is about $44 billion. Providing "online purchase + offline pickup" services to retailers and returning funds to Walmart is a new business created by Walmart. Editor ✎ Nicole/
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