It is learned that according to data from the Federal Consumer Protection Bureau (Profeco), the number of consumer complaints against Walmart in Mexico increased significantly in 2021, and its "reputation" declined sharply. Profeco reportedly received 165 complaints during the "Buen Fin" promotion, most of which were from Sam's Club, Walmart and Volaris stores. According to the report, the Walmart supermarket chain alone received 20 complaints, with the main reasons for the complaints being: failure to hold promotional activities on time, sudden purchase restrictions, and arbitrary changes in commodity prices. It is reported that recently, a post on the social platform Twitter caused a sensation. The user said that he placed an order at Walmart on November 19, 2021, but the goods have not been delivered so far, and he has communicated with Walmart customers many times. It is understood that Walmart has noticed the online comments and responded on Twitter that it is actively handling related issues for consumers. Editor ✎ Nicole/ Disclaimer: This article is copyrighted and may not be reproduced without permission. |
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