A seller wrote this based on this template, hope it helps. As always, the conclusion comes first: in this case, as long as you are sure that it is not a fake shipment, more than 90% of the time it can be successfully unblocked.
It is recommended to collect it, what if you receive it one day?
How long have you been in business?
Answer: This is an easy question. Just answer it according to the actual situation. For example:
“We started registering our Amazon store on September 10, 2020, and officially started selling on Amazon on October 1, 2020. So far, our business has been in operation for one month.”
How much sales do you make on Amazon each month?
Answer: This is still an easy question. Please answer according to the actual situation. For specific data, please refer to the business report. For example:
"Our average monthly sales so far is XXXX, and our sales in the most recent month is XXXX"
Where else do you sell?
Answer: The answer is quite flexible. It is recommended to answer according to the actual situation, but never add a link to an Amazon store that sells the same product. For example:
1. While opening an Amazon store, we also operate a physical store, address: XXXXX
2. While we have opened an Amazon store, we also have online stores on other platforms, link: XXXXX (you can write ebay, aliexpress, shopfiy, shopee...)
3. We do not sell our products through any other channels except Amazon's online store.
Recent sales order tracking records.
Answer: The key question is to make sure you understand that Amazon is asking for your tracking information. They are not asking how you normally ship. Copy the shipping records and tracking information of your most recent orders. Here is an example:
Order number: XXX-XXX-XXXXX
Tracking number: XXXXXXXXXXXX
Logistics channel: XXX
Tracking Information:
Package status: Delivered (3 Days)
Country: United States -> Unknown
Destination:
Origin:
2020-07-13 12:47, GUTHRIE, OK 73044, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 12:47 pm on July 13, 2020 in GUTHRIE, OK 73044.
2020-07-13 07:10, GUTHRIE, OK 73044, Out for Delivery
2020-07-13 02:54, GUTHRIE, OK 73044, Arrived at Post Office
2020-07-13 01:39, GUTHRIE, OK 73044, Accepted at USPS Destination Facility
2020-07-10 22:07, GRAND PRAIRIE, TX 75050, Arrived Shipping Partner Facility, USPS Awaiting Item
2020-07-10 03:37, FOREST PARK, GA 30297, Departed Shipping Partner Facility, USPS Awaiting Item
======================================
It’s better to write more.
GSTIN, VAT xxxxx, xxxxx
Answer: Just fill in your company name and tax number. For example:
Alibaba (China) Network Technology Co., Ltd.
91330100716105852F
Amazon's reply email saying that you have insufficient evidence means that you have not provided tracking records. You can just reply to Amazon again according to the template I wrote. If nothing goes wrong, it can be saved.