Be careful! If you don't pay attention to this kind of email, your account will be lost!

“Phishing is an attempt to steal your confidential information, such as usernames, passwords, or one-time passcodes, through email or other direct communication methods. Hackers can forge sender information to trick you into thinking the message is from Amazon while directing you to another website designed to steal your account information. Amazon takes this issue very seriously, and to make it easy to identify phishing attempts, we will never ask you to verify sensitive information via email.

If you are asked to click a link, you can check the URL to make sure the site is legitimate before entering your information. Genuine Amazon sites always end with ".amazon.com" or "sellercentral.amazon.com."

Although the domain name may appear legitimate at first glance, Amazon will never ask you to log in to a website other than "sellercentral.amazon.com" or "amazon.com." Also note that if you receive an email regarding your account health, you can check the Seller Central Account Health page3 to confirm its legitimacy.

1. Know what information Amazon will not ask sellers to provide:

Seller’s bank account information, credit card number, PIN or credit card security code (including “updates” to any of the foregoing)

Your mother's maiden name or other information that identifies you, such as your birth city or your favorite pet's name

The seller’s Amazon or Seller Central account password

2. Check the email for grammatical or spelling errors:

Watch out for poor grammar and spelling errors. Many phishing emails are translated from other languages ​​or are not proofread before being sent.

3. Check the reply address:

Emails that are truly from Amazon will always end with an "@amazon.com" address. Check the email's header information. If the From, To, or Return Address of the email is not from "@amazon.com," then the email is not from Amazon. Most email programs allow you to check where an email is coming from. Depending on the email program you use, there are different methods for checking the header information.

Here are some examples of fraudulent reply addresses:

[email protected]

[email protected]

[email protected]

4. Check the website address:

Some phishers set up deceptive websites that include the word "amazon" in the URL of their website. The real Amazon website always ends with ".amazon.com" or "sellercentral.amazon.com", and never uses combinations such as "security-amazon.com" or "amazon.com.biz".

1. Immediately file a complaint with Amazon and contact the Amazon team at the relevant site to handle the issue;

Prepare all kinds of evidence to prove that the account is yours, just in case;

2. Check whether the account company registration information, payment account, listing, order, etc. have been modified;

3. Check whether there are any abnormalities in the background emails and whether any fraudulent information has been sent to the buyer.