The compensation clause has caused huge controversy! Just now, E-mail updated the announcement...

As the epidemic has been brought under control in some countries, major logistics companies have gradually begun to lower their rates! Yesterday, China Post issued a notice announcing that it would lower the surcharge standard for e-mail shipments to the United States and cancel some surcharges for shipments to Europe.

On July 6, China Post announced that from 0:00 on July 7, 2020, the shipping surcharge standard for e-mail parcels to the United States will be lowered and some shipping surcharges to Europe will be cancelled.

The details are as follows:

As can be seen from the above figure, the price reduction this time is more significant than in the past. This time, the transportation surcharges for most routes to Europe have been cancelled, and the surcharges for routes to the United States have been significantly reduced by 15-20 yuan/kg. Officials said that the specific surcharge standards for each product route need to be consulted with the local postal agency.

Although the price reduction is a good thing, many sellers are still unhappy! In the latest notice, China Post explained the details of single piece size, cargo tracking, etc., but one of the clauses has been bothering sellers for a long time !

The details are as follows:

Maximum size of a single piece: The total length, width and thickness shall not exceed 90 cm, and the longest side shall not exceed 60 cm. The total length of twice the diameter of a rolled mail piece shall not exceed 104 cm, and the length shall not exceed 90 cm.

Minimum size of a single piece: length not less than 14 cm, width not less than 11 cm. The sum of twice the diameter and length of a rolled mail piece should not be less than 17 cm, and the length should not be less than 11 cm.

Query: Provides real-time tracking query information for collection, export sealing and import reception. It does not provide signature information, but only delivery confirmation information. Customers can check the mail tracking information through the EMS website or by calling the customer service hotline or the website of the postal service of the destination country.

Compensation: No additional services such as compensation for lost, delayed, damaged mail, inspection, etc. are provided for the time being. For mail that cannot be delivered or is rejected by the recipient, a centralized return service is provided.

What the sellers can’t let go of is this compensation clause, which has caused them to suffer countless losses!

Because in March and April, many sellers chose E-Packet for delivery, but the goods have been circulating around the country, and some sellers’ goods have not been delivered to this day, and the sellers suffered heavy losses!

In April, some sellers cursed E-Packet:

The logistics information of E-Packet has not been updated for more than ten days. The promised delivery time is bullshit. Isn't E-Packet too unreliable?

This post attracted support from many sellers:

There are even sellers who broke the news in the forum:

In April, we sent more than 16,000 invoices, with a fee of more than 1.2 million. By June, more than two months had passed, and none of the goods had arrived in the United States. We have refunded all customers, and our Amazon account has been closed. We owe the bank more than 900,000 in loans...

The experience of all sellers is very regrettable! Industry insiders believe that: E-Packet is not the reason why the package is not delivered after receiving it. The bigger reason is that international flights were tight in March and April, and E-Packet shipped it unconditionally! However, at present, E-Packet's delays and non-compensation are based on facts. Do you still dare to use E-Packet like this?

(The material of this article is quoted from the Zhiwubuyan community)