Today is enough to make many sellers doubt their lives! When I opened the backend in the morning, I found that all the orders were stuck a few hours ago. 1 Just now, Amazon sellers collectively hung up 0 At 9 o'clock in the morning, many sellers said that their orders were stuck at 3 hours ago and they were shocked. This was not an isolated case. I was so panicked because I had no orders for 4 hours.
I have the same problem. I think Amazon is causing trouble again. I asked a few friends and they are all the same!
I was shocked when I got here this morning. There hadn’t been an update for four hours. I wonder what Amazon is doing!
Some sellers even reported that although there were no orders, Amazon ads were still running, which was really frustrating! Some sellers have also consulted Amazon customer service about this. The customer service also said that the reason is still unclear. The relevant department is solving this problem. It is recommended that sellers wait patiently! Faced with this situation, sellers are helpless and can only wait for Amazon to fix it as much as possible! According to the sellers' speculation, the reasons for this accident may be divided into the following categories: 1. Amazon is undergoing maintenance, which prevents customers from accessing the website and app; 2. Amazon backend does not update order data; In addition to the lack of orders due to this bug, the platform traffic has also plummeted under normal circumstances in recent days! A seller complained in the community: Sales have dropped a lot recently! How are everyone's sales on the US site recently? Mine dropped by half, and it started to drop from the 6th. I'm really upset! Another seller echoed: "I feel relieved seeing you guys like this, I haven't received any orders for two days..."
It seems that everyone's sales have been really bad these days! As for the reason, I really don't know why, I can only assume that it's the system that's screwing up! However, this lack of orders should be improved in the near future! 2 Is a surge in orders coming? The US House of Representatives passed a $1.9 trillion bailout bill "Printing money to solve problems" is the tradition of every US government. Just now, according to CNN, the US House of Representatives voted to pass the $1.9 trillion COVID-19 relief bill with 220 votes in favor and 211 votes against earlier that day. The plan will be submitted to US President Biden for signature to become law.
After the House of Representatives voted to pass the $1.9 trillion COVID-19 relief bill on the 10th local time, U.S. President Biden delivered a speech that day saying that the COVID-19 relief bill was "a historic victory for the American people." CNN stated that Biden also thanked House Speaker Pelosi and other members of the House for passing the bill. "This bill is a historic, historic victory for the American people. I look forward to signing it later this week." Based on the U.S. population of 300 million, the average American will receive $6,300 from the $1.9 trillion in aid, which will be an unprecedented government aid. Amazon sellers already felt a feast of traffic when Trump's administration offered $900 billion and $300 billion. So will $1.9 trillion create another Black Friday miracle? In the short term, it's still something to look forward to! Before the feast of explosive sales arrived, another official notification was received recently, which made people fall into deep thought again! 3 Amazon's new return policy will make buyers return products more crazy Recently, Amazon US announced that it will change its return policy. The details are as follows:
From April 15, 2021, customers can request a replacement product in addition to a refund for items that are "damaged, defective, or different from the ordered items." It is reported that customers will have seven days to return the original product. When the platform receives the customer's return confirmation, it will notify the seller to replace the product. From the notice, it can be concluded that if the seller does not receive the returned goods, he must exchange the goods for the buyer! Will this buyer-centric approach further encourage buyers to exploit policy loopholes and increase sellers' losses? Regarding this return policy, some sellers admitted that it completely condones buyers' fraudulent behavior. Indeed, if a buyer with ulterior motives uses this policy to defraud the seller and deliberately says that the product is defective, then the seller will have to replace it immediately. If there is a problem again, he will have to replace it with a new one. The cycle will continue and the seller will become the scapegoat. The shipping fee alone will be quite a lot of money. After the new return policy came out, one seller said: "Soon, sellers will need to double or triple their current product prices to make up for all the fraud and online robbery losses." All we can say is that while Amazon is protecting the rights of buyers, it should also take into account the interests of sellers. After all, Amazon is an ecosystem jointly built by buyers, sellers, and the platform. Blindly favoring one party may lead to an imbalance in the balance, thus harming the interests of everyone! |
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