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Selling on Amazon means opportunities, but it also has risks. Account freezing is the biggest concern for sellers, and one of the reasons for account freezing is that the product is marked as a dangerous good. Sellers cannot resume sales until they pass Amazon's dangerous goods review.
Amazon’s dangerous goods audits often come unexpectedly, catching sellers off guard, causing sales to drop and revenue to fall. Many sellers don’t know how to handle the issue of dangerous goods audits.
So how can you avoid being flagged as a dangerous goods audit by Amazon? In addition, when being audited, what can sellers do to resume business as soon as possible? The following will introduce the solution in detail.
HazMat is the term Amazon uses to identify products that contain hazardous materials, which are “flammable, corrosive, or contain other hazardous materials that may pose a threat to health, safety, property, or the environment during storage, handling, or transportation.”
Dangerous goods may be harmless when stored at rest, but may become hazardous once they are transported, handled, or even exposed to changes in temperature or pressure.
As a platform, Amazon will not allow its customers and employees to be exposed to potential health and safety risks. Amazon FBA warehouse requirements require that products comply with relevant legal requirements and ensure that information is complete, especially in terms of safety.
To ensure safety, Amazon is constantly updating its regulations and policies. Therefore, products that have passed inspections before may now be reviewed. However, if sellers receive the message "Under HazMat Review" for their products, they should not panic. Amazon just needs sellers to provide more product information to identify whether the products meet safety regulations.
It may take some time for sellers to resolve the issues under review, but as long as you prepare in advance, it can be handled quickly.
Which products are easy to be audited?
The answer is - any product may be reviewed . Amazon has publicly stated that the potential dangerous goods in each category are not limited to the listed product examples. Clothing, auto parts, beauty care, baby products, office supplies, etc., may all be dangerous goods.
Among them, beauty and health products have a higher risk of being reviewed. Beauty and health products are a very popular category for sellers, and Amazon has stricter reviews of such products. The ingredients of each product will be carefully checked to ensure that they meet Amazon's safety standards. Beauty and health products are usually liquid, gel or solid in composition and are easily affected by temperature and pressure during transportation.
If the product is spoiled or damaged, the probability of customer complaints and returns will also increase. For these reasons, beauty and health products are more likely to be reviewed by Amazon for dangerous goods.
Amazon warehouses limit the quantity of the following products that can be received, including: Non-flammable, non-toxic gas
Amazon FBA strictly prohibits the following products, including: ·Substances that are prone to spontaneous combustion Substances that are dangerous when wet
If the product may contain a trace of hazardous substances, please contact the supplier to check whether it is within the regulated range. Suppliers must provide safety data sheets (SDS) for all regulated products.
In short, if the product ingredients may pose any potential risks, Amazon will conduct a dangerous goods review.
What if a product is audited?
If Amazon has doubts about the safety of your product, the product will be marked with HazMat Review, and Amazon will contact the seller to explain what product is being reviewed and when the review will be conducted: Product Under Dangerous Goods (Hazmat) Review This product is under dangerous goods (Hazmat) review, which can take up to four (4) business days. If the product is FBA-eligible, you will be able to create a listing at that time. You can also provide additional classification information. Although Amazon says the review will be completed within 3-4 days, many sellers have reported that it takes 30-60 days .
This type of review rarely occurs when a new product is put on the shelves. Usually, the product will be marked for review after it has been on sale for a period of time.
Sellers should not panic after being flagged, but should plan and prepare materials in time, including safety data sheets . Safety data sheets are used to describe the physical and chemical properties of the product, hazards to the body and health, routes of exposure, precautions for safe handling and use, first aid methods, and control measures.
The Safety Data Sheet enables Amazon to: Determine whether your product is a regulated dangerous good Correctly classify the goods to determine whether they are dangerous goods (classification determines how the goods are stored and transported) Determine the correct handling and disposal procedures when leaks or spills occur in logistics centers Confirm whether your product is non-regulated
After providing the safety data sheet, if Amazon does not respond, you can try to ship to FBA in the background . If you cannot and the review takes too long, contact the seller support center about the review progress.
How to prevent review when creating a new listing?
When creating an FBA listing, there is a process to review the product to see if it is a dangerous good.
Amazon will ask if the product is a dangerous good or hazardous substance. If the product is regulated, answer "yes" and then conduct a review. Provide accurate information to ensure that the product is correctly classified and not banned from sale.
Amazon will also ask you to provide a safety data sheet . For products that are exempt from providing a safety data sheet according to the law, you will need to provide an exemption certificate. If your product contains lithium batteries, you will need to provide more information .
It is better to review it in advance than to be flagged as a dangerous goods by Amazon later.
How to prepare for a potential audit?
Regardless of what products you sell, you may be flagged for review. To deal with potential review issues, sellers can: Read Amazon’s Hazardous Materials Identification Guide Before ordering a product, pay attention to relevant regulations, recall events, or warning lights Purchase samples first to review product materials and ingredients Be familiar with the products on Amazon’s dangerous goods list Obtain sufficient information from suppliers to quickly fill out safety data sheets when audited
The more information you can provide, the easier it will be to prove to Amazon that your product is safe, and the faster your business will return to normal.
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