Big news of the week! Amazon suffered huge losses due to the epidemic

On February 24 , due to the impact of the epidemic, some packages have been cancelled by the system or sellers before they are delivered to the Shopee warehouse for scanning and processing. Therefore, Shopee recently issued a notice on exempting some return shipping costs.

For the cancelled parcels sent to Shopee South China and East China warehouses between February 1 and February 16 , 2020, including the automatic cancellation by the system and the cancellation by the buyer, Shopee will bear the return costs for the seller. These parcels will be returned by Shopee warehouses at the expense of the seller.

However, it should be noted that sellers should not refuse to accept the package, otherwise they will still be included in the abnormal delivery blacklist, and the rejected package will also be destroyed by the warehouse. Therefore, in order to avoid losses caused by the package not being able to be returned normally, sellers need to confirm whether the return address, return recipient, and contact information registered in the seller center are correct.

It is understood that in order to alleviate the impact of the new coronavirus epidemic on the cross-border industry, Shopee has also officially launched a seller recovery plan to fully assist cross-border practitioners in resuming operations.

The first phase of the seller recovery plan includes the "five free policies" of free commission, free shipping, free handling fees, free waiting, and free training, which brings significant benefits to new merchants. The second phase of the recovery plan mainly includes three aspects to further empower sellers and assist them in starting the road to resuming work.

On February 20 , according to foreign media reports, Amazon is one of the large companies hit by the new coronavirus epidemic, and Amazon may suffer huge losses due to the epidemic.

It is reported that in order to mitigate potential losses during the epidemic and prepare for possible supply chain disruptions, Amazon is stockpiling Chinese products and increasing imports of Chinese-made products. In addition, it has also published suggestions on its Chinese website to help sellers cope with the market impact caused by the epidemic.

It is understood that Amazon has confirmed that it has recently increased orders to ensure sufficient inventory of products made in China. Amazon gave suppliers five days to deliver the goods to Amazon warehouses. Amazon said in a statement that the company's cooperation with suppliers is out of careful consideration to ensure more inventory and keep selected products for customers.

On February 18 , in order to help sellers achieve branded shopping, Amazon Advertising announced today that it has officially launched the "Follow" function.

Consumers can select the brands they want to follow by browsing the brand flagship store, posts or live broadcasts, and then click the " Follow " button. After consumers follow a brand, they will have a deep interaction with the brand through various brand information such as pictures and videos in the brand flagship store, thereby increasing the conversion rate of brand products.

At the same time, new brand advertising products including the follow-up function will help sellers build a multi-channel reservoir of new customers and encourage new customers to convert into repeat customers.

Amazon is removing products from its online marketplace that claim to help prevent the spread of the new coronavirus, Sina Finance reported.

Since the beginning of the epidemic, some people have tried to profit from people's fear of the new coronavirus. To this end, just last week, several US technology giants, including Amazon, met with the World Health Organization (WHO) to discuss how to prevent misinformation about the new coronavirus on their respective platforms.

Now, Amazon is cracking down on this behavior. This week, Amazon notified third-party sellers by email, saying that sellers need to remove products that claim to treat or alleviate COVID-19.

However, despite the measures Amazon has taken, products that claim to kill the new coronavirus have not been completely removed. A search found that such products are still for sale on Amazon, and one product claims to meet the standards of the US Centers for Disease Control "for use against the new coronavirus."