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In early February this year, Amazon will hold its first US union election in seven years, and the results of the election will determine whether Amazon's US facilities will join the Retail, Wholesale and Department Store Union. However, the voting format has not yet been finalized, and Amazon and the committee have difficulty reaching a consensus. Netizens also complained that Amazon has "double standards"? What is the specific situation? Amazon opposes mail-in voting
It is reported that an NLRB hearing officer once ruled that starting from February 8, approximately 6,000 employees would be allowed to vote by mail, represented by the Retail, Wholesale and Department Store Union. Lisa Henderson, acting regional director of the NLRB's Atlanta office, has also said that in-person voting will exacerbate the spread of the new coronavirus and may deprive some voters who have the disease or worry about contracting it of their right to vote. However, Amazon opposed the ruling and Henderson's decision, claiming that its employees should vote in person when deciding whether to organize a union, and opposed mail-in voting. ▲ The picture comes from the Internet Amazon believes that mail-in voting is unfair and illegitimate, and has offered to help fund efforts to secure elections. A bystander commented on the above incident: "Today's brother-in-law disagrees with the election of union leaders by mail-in ballots, believing that it is prone to cheating. But last year he supported the election of the president by mail-in ballots." The views of the masses attracted the same consensus from the majority, who said: "This is not a large-scale double standard scene." ▲ The picture comes from Weibo It is reported that Amazon's proposal was rejected by Henderson, who said, "The most important factor is to ensure the safety and voting rights of voters, and mail-in voting is more appropriate." Both sides refused to make concessions, which shows that Amazon may face the biggest labor struggle in the United States in recent years. In addition, the issue of returns, which is one of the sellers’ headaches, has come up again. Sellers are crying out: “Can we still have a good New Year!” The topic of online shopping returns is hot again. Are sellers accustomed to it? Yesterday, #US online shopping returns soared# became a hot topic. It is reported that the COVID-19 pandemic has pushed online consumption to a new high in 2020, but a wave of returns followed closely behind. According to statistics, the return rate for online shopping in the United States is about 30%, and the return amount in 2020 was approximately US$428 billion, accounting for about 10.6% of the total retail sales . In order to meet consumers' return needs, the return service platform has cooperated with physical stores, using their existing stores as delivery points, so that consumers with return needs only need to go to the designated delivery point and scan the QR code to return the goods. ▲ The picture comes from Weibo
The topic of returns is a typical example of the series of " treating customers as gods and sellers as non-humans ", so sellers’ complaints are also indispensable. Reviewing Amazon’s previous return policy: the return period is extended to the end of January 2021; refunds are not accepted for cheap products and products with high logistics costs . As we all know, Amazon has always favored buyers, and more than one seller has complaints about Amazon's return policy. Seller A: "Amazon sellers have truly realized that customers are king. You can return holiday items after they are used up! You can return them if you don't want them anymore! You can return them for any reason." ▲ The picture comes from Weibo Seller B: "It's really speechless. No matter how long ago the product was purchased, you can issue a return to the customer. Damaged products also require a full refund. We still have to pay for shipping, and the shipping fee for self-delivery is ridiculously expensive." ▲ The picture comes from Weibo
Seller C: "It's the seller who is miserable. There is a three-month return policy without reason. But in the last few days of the period, I returned the product like crazy. It was worn out. I used up a whole course of blackhead remover. Is this what a human being does? Going to work every day is just a mess of my mentality." ▲ The picture comes from Weibo
The topic of returns always gets sellers talking, but it also constantly undermines their mentality. Regarding this year's return rate, some relatively calm sellers analyzed: "The return problem is not surprising. In previous years, after the holidays, buyers would return the gifts they received and the receipts for the unused items, and use the return money to pay the income tax of that year. This is a tradition. Moreover, Americans are not having an easy time this year, so the return situation is definitely more serious. It depends on the specific ratio." ▲ The picture comes from Weibo
At this point, why returns have once again become a hot topic, the editor has drawn the following conclusions from exchanges with various sellers. 1. It is a tradition that a wave of holiday returns will follow. 2. As the end of January approaches, many buyers will seize the deadline to return products. 3. Amazon’s favorable return policy for buyers may lead to an increase in the number of returns from buyers. 4. As the epidemic spreads, online consumption has increased dramatically, leading to a general increase in the number of returns. In general, returns have a great impact on sellers. I hope the return wave will pass quickly, and sellers should also actively deal with return issues and avoid leaving other problems. I wonder what the return rate is for sellers? What do you think of Amazon Union? Statement: When reprinting this article, the title and original text must not be modified, and the source and original link must be retained. |
