What is Xingyun Global Exchange (Xingyun Group)? Xingyun Global Exchange (Xingyun Group) Review

Xingyun Global Exchange (Xingyun Group) is a cross-border commodity comprehensive service platform, dedicated to providing merchants with low-cost cross-border commodity procurement and 100% authentic wholesale and distribution services. Global selected commodities, imported milk powder, imported cosmetics, imported health products, imported daily necessities and other overseas authentic authorizations. First-hand sources, full product traceability.

About Xingyun Global Exchange

Xingyun Global Exchange is a cross-border commodity comprehensive service platform founded by Shenzhen Tianxingyun Supply Chain Co., Ltd. It was established in 2015 and is positioned in the cross-border import B2B industry. It is a core import source supplier for domestic mainstream large-scale e-commerce platforms and has obtained strategic investments from many institutions including Matrix Partners China, GSR Ventures, and Zhongding Capital.

Xingyun Global Exchange relies on its core advantages such as supply chain quality management and big data, and has developed a number of products such as comprehensive import services, cross-border warehousing logistics and supply chain trade financing. Xingyun Global Exchange features genuine products, affordable prices, multiple categories and high-quality services. The main categories of the website include: maternal and child products, beauty and personal care, food and health care, daily necessities, clothing, shoes and bags, etc. It provides one-stop cloud supply chain services including procurement, distribution and supply chain finance to cross-border industry practitioners.

Xingyun Global Exchange was able to start its global layout at the very beginning of its establishment, by establishing companies in Poland, Australia, Japan, South Korea, Hong Kong, China, etc., enriching the platform categories and achieving efficient connection with overseas sources of goods.

Development History

In May 2015, Shenzhen Tianxingyun Supply Chain Co., Ltd. (platform brand is "Xingyun Global Exchange") was established.

In September 2015, the cross-border imported goods wholesale platform Xingyun Global Exchange was launched.

In October 2015, Xingyun Global Exchange received angel round financing from Eastern Bell Capital.

In May 2016, Xingyun Global Exchange received tens of millions of yuan investment from first-tier capital in the Pre-A round.

In October 2017, Xingyun Global Exchange launched a new product for supply chain trade financing services to help upstream and downstream merchants in the import industry solve negative cash flow problems and accelerate the circulation of goods.

In December 2017, Xingyun Global Exchange’s annual transaction volume exceeded 1.2 billion yuan.

In January 2018, Xingyun Global Exchange completed a RMB 300 million Series A financing round, led by GSR Ventures, followed by Zhongding Capital and Changtai Electric.

In July 2018, Xingyun Global Exchange completed a B round of financing of tens of millions of US dollars. This round of financing was led by Matrix Partners China, followed by Hongtai Capital Holdings and Guangxin Capital.

In December 2018, Xingyun Global Exchange’s annual transaction volume exceeded 6.27 billion yuan.

In March 2019, Xingyun Global Exchange initiated the establishment of the Supply Chain Finance Branch of the China Cooperative Trade Enterprises Association and served as the chairman unit.

In May 2019, Xingyun Global Exchange completed a US$100 million Series B+ financing round. This round of financing was led by the National Small and Medium Enterprises Development Fund managed by Oriental Fortune Capital, and followed by Yuanhe Chenkun, Cinda Hanshi, Blueprint Ventures, Matrix Partners China, Eastern Bell Capital, and Hongtai Capital Holdings.

In June 2020, the parent company of Xingyun Global Exchange completed its brand restructuring and upgrading, and Xingyun Global Exchange was officially upgraded to "Xingyun Group".

honor

Shenzhen famous brand

2019 China Rising Star Enterprise

2019 Shenzhen Rising Star Enterprise

National High-tech Enterprise

Honest Service Demonstration Certification Enterprise

2019 Shenzhen Top 500 Enterprises

China's Top 50 Emerging Companies with the Most Investment Value in Shenzhen

Chairman Unit of Supply Chain Finance Branch of China Cooperative Trade Enterprises Association

True List 2019 TOP 50 Most Influential Companies in New Consumption Industry

East & Partners Asia: Best Treasury and Financial Strategy Award in Asia Pacific

Top 50 Chinese Internet “Reverse Growth” Quasi-Unicorn Companies in 2018

China's Most Valuable Enterprises for Investment in 2018

China's Most Valuable Investment Enterprise in the Greater Bay Area in 2018

Top 10 Cross-border B2B E-commerce Companies in China in 2018

2019 Outstanding Cross-border E-commerce Enterprise

2018 China Top 100 B2B Enterprises

2018 Yibang Cross-border E-commerce TOP50

Top 10 startups with the greatest unicorn potential

China's Outstanding Cross-border E-commerce Platform

Shenzhen High-tech Enterprise

Vice President Unit of Hangzhou Cross-border E-commerce Association

Frequently asked questions

What kind of company is Tianxingyun Supply Chain Co., Ltd.?

Shenzhen Tianxingyun Supply Chain Co., Ltd. is committed to providing one-stop supply chain services to e-commerce companies engaged in cross-border e-commerce import and export business, focusing on solving the core problems existing in the development process of foreign trade e-commerce customers, and helping customers create value in terms of reliability, speed and cost-effectiveness.

What is the distribution model of Xingyun Global Exchange?

The customer group of Xingyun Global Exchange is distributors, and the scope of distributors covers shops on various online platforms (such as Tmall Global, Suning.com, Taobao, and Ymatou), WeChat stores, independent B2C (such as Miaya Baby), offline physical stores, or bulk trade buyers, etc. Distributors first purchase goods from the Xingyun Global Exchange platform, and then import the sales order information into the Xingyun Global Exchange backend in various ways. We, Xingyun Global Exchange, will deliver the goods from the bonded area to the end consumers based on the order information. Of course, distributors can also purchase according to their own sales orders as appropriate. However, due to the uncertainty of the cross-border market, we recommend that distributors purchase and prepare goods in advance to avoid the risk of tight supply or insufficient inventory.

Where does Xingyun Global Exchange source its goods?

Xingyun Global Exchange has experienced buyer teams in Germany, the Netherlands, the United Kingdom, France, Australia, South Korea and other countries and regions, and maintains in-depth cooperative relationships with local manufacturers and powerful distributors. At the same time, we will also pick up goods through regular exclusive channels such as pharmacies and supermarkets. We promise that all products from Xingyun Global Exchange are original local authentic products.

Is the supply of Xingyun Global Exchange stable?

Xingyun Global Exchange has established a stable cooperative relationship with foreign brand suppliers to ensure a continuous and stable supply of goods. We have a professional logistics and warehousing team responsible for the supervision of the entire supply chain. The business team monitors the market in a timely manner and ensures the safe inventory of goods through efficient procurement.

Can all the products of Xingyun Global Exchange have price advantages and guarantee the profit margins of distributors?

Xingyun Global Exchange has marked the minimum order price for each product, which refers to the price when distributors purchase a certain quantity of goods from Xingyun Global Exchange. Xingyun Global Exchange's product pricing is very favorable, mainly through large-scale foreign procurement and convenient logistics management to reduce costs.

What is the logistics distribution method for Xingyun Global Exchange shipments?

At present, there are three customs clearance modes for cross-border e-commerce import business: express customs clearance, consolidated customs clearance and stock customs clearance.

Express customs clearance means that after the order is confirmed, the foreign supplier will send the goods directly from abroad to the consumer via international express without any customs documents.

Consolidation and customs clearance (order first, then delivery) means that merchants pack multiple sold goods together and transport them to domestic bonded warehouses through international logistics. E-commerce companies handle customs clearance procedures for each item. After customs inspection and release, e-commerce companies entrust domestic express delivery to consumers. Each order is accompanied by customs documents.

Preparation and customs clearance (prepare goods first, then place orders) means that merchants prepare overseas goods in batches in bonded warehouses under customs supervision. After consumers place orders, e-commerce companies handle customs clearance procedures for each item based on the order, complete the face sheet and packaging in the bonded warehouse, and after customs inspection and release, the e-commerce company entrusts domestic express delivery to deliver the goods to consumers. Each order is accompanied by customs documents.

Xingyun Global Exchange cooperates with domestic free trade zones, bonded areas, and many cross-border logistics (such as: COE, COSCO, China Hong Kong Post, etc.), and the ordered packages will be transferred to domestic express delivery after customs clearance.

Do I need to provide my ID card for customs clearance of Xingyun Global Exchange shipments?

Xingyun Global Exchange products need to go through customs before entering the country. According to customs requirements, the recipient of the package needs to submit clear photos of the front and back of the ID card to declare personal items for entry (or provide the ID card number). The ID card information will be strictly kept and only used for customs clearance.

Tariff issues of Xingyun Global Exchange Goods purchased directly from overseas must be declared and taxed to the Chinese Customs in accordance with the law. If taxes are incurred, they will be borne by the buyer. Please refer to the "Classification Table of Imported Goods of the People's Republic of China" and the "Dutiable Price Table of Imported Goods of the People's Republic of China". Xingyun Global Exchange is a formal e-commerce company that supports relevant national laws and policies and advocates active customs declaration and payment of tariffs. The recipient of tariffs must go to the local customs to handle it. If tariffs are incurred, please handle the relevant matters according to the notice.

Who should be responsible for the tariffs?

When customs duties are incurred, the local customs or Xingyun Global Exchange will notify you via SMS and send you relevant documents. You can then go to the corresponding customs or EMS post office to pay the customs duties and collect your items according to the relevant notification.

What is the tax rate?

The document "Announcement No. 15 of 2012 of the General Administration of Customs" mentioned:

1. For articles whose dutiable prices are listed in the Dutiable Price List of Articles Entering the Territory of the People's Republic of China, the dutiable price shall be determined in accordance with the Dutiable Price List;

2. For articles whose dutiable prices are not listed in the Dutiable Price List, their dutiable prices shall be determined according to the retail prices of the major markets of the same articles and places of origin at the most recent time.

3. For articles whose actual purchase price is 2 times or more of the dutiable price listed in the Dutiable Price List, or 1/2 or less of the dutiable price listed in the Dutiable Price List, the owner of the imported articles shall provide the customs with the real transaction invoice or receipt issued by the seller in accordance with the law, and bear the relevant responsibilities. The customs may determine the dutiable price of the taxable articles in accordance with the law based on the above-mentioned relevant certificates provided by the owner of the articles. Announcement No. 43 of 2010 of the General Administration of Customs on the Adjustment of the Management Measures for Inbound and Outbound Personal Postal Articles In order to further standardize the supervision of inbound and outbound personal postal articles and take care of the reasonable needs of the recipients and senders, the following matters are hereby announced: 1) For inbound articles mailed by individuals, the customs shall collect import tax in accordance with the law, but if the import tax amount is less than RMB 50 (including RMB 50), the customs shall exempt it. 2) For articles sent by individuals from or to Hong Kong, Macao, and Taiwan, the limit is RMB 800 per time; for articles sent from or to other countries and regions, the limit is RMB 1,000 per time. 3) If the inbound and outbound articles mailed by individuals exceed the prescribed limit, they should go through the return procedure or go through the customs clearance procedures according to the regulations for goods. However, if there is only one indivisible article in the parcel, even if it exceeds the prescribed limit, if it is verified by the customs that it is for personal use, it can go through the customs clearance procedures according to the regulations for personal articles.

4. Commercial mail imported or exported by mail shall go through customs clearance procedures in accordance with the regulations for goods.

5. This announcement shall be implemented from September 1, 2010. The original "Notice of the General Administration of Customs on Adjusting the Value Limit and Duty-Free Amount of Personal Belongings in Inbound and Outbound Mail" (Administrative Supervision [1994] No. 774) shall be abolished at the same time.

What payment methods does Xingyun Global Exchange support?

You can choose from a variety of payment methods including Alipay, Shengfutong, credit account, WeChat, and available balance payment.

Can I refuse to accept the goods if I find any problems upon receipt?

If you find that the goods are damaged when you sign for them, please refuse to accept them and return them to the designated warehouse in the mainland of Xingyun Global Exchange. The staff of Xingyun Global Exchange will re-arrange the shipment after confirmation.

Why do most products not have anti-counterfeiting labels?

The overseas shopping environment is relatively sound, with almost no counterfeit goods. The entire commercial society is built on a sound credit system. Therefore, there are actually very few anti-counterfeiting marks on goods sold overseas, and shoppers basically don't worry about buying counterfeit goods. Xingyun Global Exchange purchases goods from overseas and only sells goods originally intended for overseas users, in order to ensure that you can buy original and authentic goods with confidence.

Why is the packaging of health products not exquisite enough?

Health foods in Europe, the United States and other places have always been more environmentally friendly, and they don't spend a lot of time on product packaging, unlike domestic health foods, which are all show and no substance. So after buyers get health foods, they shouldn't be surprised by their simplicity. In addition, foreign health foods generally don't have instructions, and the ingredients, how to take them, precautions, dates, etc. of the products are all clearly marked on the bottle.

When will the Xingyun Global Exchange order be shipped? How long will it take to receive the goods?

For general goods, once you place an order and notify us of shipment, we will arrange shipment for you within 24 hours. The package will be sent from the bonded warehouse, cleared by customs and transferred to domestic express delivery, with a delivery time of about 4-5 days.

If imported milk powder is shipped from the warehouse in Hong Kong, China, the delivery time will be slightly longer because the order information needs to be declared and filed with the customs and commodity inspection. It will usually be shipped 3 working days after you place the order.

The order page of the Xingyun Global Exchange platform will update the logistics tracking information in real time.

After receiving the package, I found that it was missing or sent to the wrong place. What should I do?

Please prepare the relevant pictures (take pictures) of the missed or wrongly sent items first, and then verify with customer service. After customer service confirms, we will take relevant measures.

How to calculate the express fee?

The logistics and delivery fees are calculated based on the goods included in the sales order. For example, milk powder is divided into 1 piece free shipping price and 2 pieces free shipping price. If you have any questions, please contact customer service.

Can overweight packages clear customs?

For parcels weighing more than 7 kg and with a value of more than RMB 1,000, they need to be split into several parcels to facilitate customs clearance. Our backend staff will automatically split the parcel for you.