What is the eBay Seller Score Sheet? eBay Seller Score Sheet Review

Introduction to eBay Seller Performance Chart

Seller Dashboard can help sellers check the rating of their eBay accounts on various sites. There are currently three levels, from high to low: Top rated, Above Standard, and Below Standard. eBay will review the seller's account rating on the 20th of each month. If the seller has 400 transactions in the first three months, only the account performance in the past three months will be reviewed; if it is less than 400 transactions, the account performance in the past year will be reviewed.

eBay seller performance report specific review data

eBay seller assessment indicators

Transaction defect rate

Late shipment rate

Cases closed without seller resolution

Tracking uploaded on time and validated

Kind tips

TIPS 1

If all the above standards are passed with excellence, eBay sellers will not only receive the big gold medal logo for excellently rated sellers, but also be eligible for a 10% transaction fee refund if certain conditions are met, and there will be a small gold medal logo on each listing on the buyer's search results page.

* Currently, only US/UK/DE sellers who are excellently rated and meet certain conditions can get a 10% transaction fee refund. However, there is only one discount site in the seller's account. If the seller needs to change the discount site, please contact the customer service of eBay Hong Kong site.

* US site conditions: US site performance is Top Rated, 30 days or more return policy, 1 day handling time.

* UK/DE site conditions: UK/DE site performance is Top Rated, 30 days or more return policy, 1 day handling time, free shipping options, and Expedited shipping service.

* The 10% FVF is for listings only. It is not necessary for all listings in the seller’s account to meet the corresponding conditions. Listings that meet the corresponding conditions can get FVF refund.

TIPS 2

Starting from August 2017, Global Rating will only review transactions generated by buyers other than US, UK, and DE. That is, transactions in US, UK, and DE will only be included in the seller ratings of the corresponding sites for review and will not be repeatedly evaluated by Global.

For more details, please click here to view "eBay will update 2017 global seller performance standards"

TIPS 3

In Monthly Breakdown, you can view the seller's transaction volume and parameters of various indicators for each month in the past 12 months, which can help sellers estimate their seller level and also allow sellers to more clearly understand how to get out of the substandard! Take the following figure as an example. The seller will restore the account performance in the 8/20 account rating by increasing the order volume and controlling unresolved disputes. Great news~

Entrance

Step 1: Taking the eBay US site as an example, enter the eBay login page, complete the login, and enter the "My eBay" page.

Step 2: Click "Account" on the "My eBay" page to enter the "Account" page, click [Seller Dashboard] in the left sidebar to enter the "Seller Performance Table" page.

Step 3: At the top of the "Seller Scoreboard" page is the "Seller Scoreboard Summary Overview" area, which displays your seller level and detailed data for each component item.