Seller Bench is an Amazon claims service provider. Platform Amazon 1. The role of Seller Bench: FBA sellers are owed money, and our experts get it back. Our case managers review your reimbursements and expenses so you can focus on running your business. 2. How does Seller Bench work? 1. Start a free audit Connect to our service to get a preliminary report on the amount you owe, usually within 24 hours. 2. Equip recovery experts With a few clicks in Seller Central, your case manager can start your recovery. 3. We manage the rest You'll get weekly reports on your case manager's daily activities; set it and forget it. Why Amazon Owes Most FBA Sellers Money Amazon Logistics warehouses manage millions of SKUs and often make mistakes. Amazon’s policy is to reimburse sellers for their mistakes. The reimbursements we most commonly see are for: 1. Differences in incoming goods Units lost after receipt at the warehouse 2. Lost and misplaced inventory Unit lost in warehouse and never found or reimbursed 3. Inventory damage Amazon Damaged Unit Claim 4. Incorrect Amazon Logistics Fees Incorrect dimensions will affect order and storage fees 5. Improper handling of refunds and returns Select Refunds and Returns for the items that require a refund 6. Incorrect quantity Inventory reconciliation shows discrepancies |
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