Amazon scanning performance warning, delete these keywords as soon as possible!

Amazon scanning performance warning, delete these keywords as soon as possible!



Normal, once there is data abnormality, such as sales are falling, conversion rate is abnormal, flow is 0, etc., we need to deal with it in time. Regarding data analysis, we will mainly analyze store traffic data, sales data and advertising data. Through these data, we can observe whether today's sales have increased or decreased. If there is a problem, we can accurately know which link has the problem and make reasonable adjustments.

A few days ago, this sentence from an Amazon merchant manager kept appearing on the sellers’ screen:


【Please note that Gift/Free/Warranty are all banned words. If your listing contains these words, there may be a risk of being removed from the shelves. If you contain them, please delete them as soon as possible!!】😲


Currently, many sellers on the US site have had their bullet points and titles marked as "Violating product details page rules (inaccurate information on the product details page)" because they contain words such as Gift and Warranty. Some sellers have even had their bullet points deleted for this reason.

The picture comes from the seller’s disclosure

In addition, some sellers also received a reminder in the background that "Listing is at risk of being prohibited from displaying search results" because the title contained "Gift for".

▲The picture comes from Zhiwubuyan


It is also worth mentioning that according to industry sources, this time Amazon's sensitive word check affects all categories . Multiple Amazon managers have issued notices in succession, indicating that listings containing words such as Free, Gift, Warranty, etc. may be at risk of being removed from the shelves.

There are quite a few sellers affected this time, and most of them received performance rewards for "listing policy violations" or "restricted product policy violations", and the risk of their products being removed! Some sellers also reported that they received performance rewards for links that they had not sold for a year!




In addition to the words mentioned above, words like unconditional, Contact, Guarantee, and emoticons (~ * ? ^) may trigger Amazon’s performance warnings.


At present, after some sellers asked customer service, they came to the following conclusion:


1. Gift/Free/Warranty—Three words really need to be deleted. Among them, "gift" has been registered as a trademark in the United States Trademark Office, and words such as Free and Warranty have not yet been successfully registered as word trademarks.



2. About the word "free". Some sellers often write "feel free to contact us" in the five points. This is also not in compliance with regulations. The reason is similar to the previous one. Because this is not a product feature, it cannot appear in the five points.


3. Are the three banned words a new rule? The customer service said that this rule has always existed, and the general content is listing compliance.


4. As for whether it can be included in the picture? I can't give an absolute answer to this. I can only say that there are no cases that have been arrested because of pictures.


5. According to incomplete statistics, in addition to Free, Gift, Warranty, common words such as Contact, Guarantee, Unconditional, etc. also have the risk of affecting performance.

After the news broke in the industry yesterday, many sellers checked their listings overnight, deleted or replaced the relevant common words, and restored them at five o'clock, and the performance was automatically cleared.


In short, Amazon has carried out various compliance rectifications before the big promotion, and has entered the peak period of machine scanning for regular sensitive words. The live seed link two days ago has not yet been resolved. This time, the scanning of the words free gift warranty is mainly to take advantage of the big promotion to urge sellers to operate in compliance.


Friends who have not checked their listings yet should check it as soon as possible and delete or change this step. Try not to miss it.  


Of course, some sellers say that my product is a gift. Do I have to take the initiative to delete the gift?

Reference ideas: If the product itself has gift attributes, you can consider whether to delete it. For other types of products, it is recommended to actively delete them to avoid being scanned.

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