Platform rectification and policy upgrades are almost coming one after another! In addition to some sellers who are currently operating and need to resubmit their information, some stores that have been deregistered have also received scrutiny under the Consumer Act. The information on the US site backend must not be modified The information on the US site backend must not be modified The information on the US site backend must not be modified Once you click on the business information edit option, it is very likely that the Consumer Law review process will be re-triggered. At present, some stores have been suspended due to identity verification failure. In this case, it is recommended not to proceed with the tax information verification process for the time being. When conducting identity verification, you need to pay attention to the bank statement address information submitted by the primary contact. Make sure that the address is exactly the same as the residential address filled in on the review page. If there is any inconsistency, the identity verification will fail. 1. Connect to the protection plan : In the upper right corner of the account status page, connect to the protection plan, ask the team to assist in feedback, and request a submission entry. 2. Open an email case to submit an invoice : Submit a new invoice by opening an email case and request that it be transferred to the seller’s identity verification team. 3. Check emails and reply : Check all emails carefully, including spam, to confirm whether you have received any emails notifying you of failure to pass the review or account deactivation. Such emails usually carry a case ID, which you can use to search in the issue log, reply in the corresponding case, and submit new billing information. 4. Edit and submit directly : Edit directly in "Business Information - Company Name" and then submit again. During the upload process, make sure the file is uploaded normally and is legible. Finally, pay close attention to notifications and emails from the Amazon platform. If you encounter problems or need additional information, you should process and submit them as soon as possible to avoid missing the deadline for appeal or additional information. |
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