FedEx suspends peak season refund guarantee from November! It will resume in mid-January next year!

It is learned that FedEx recently announced that it will suspend the refund guarantee for nine air services from November 1st and resume it on January 16th.

The suspended services include:

• FedEx First Overnight
• FedEx Priority Overnight
• FedEx Standard Overnight
• FedEx First Overnight Extra Hours**
• FedEx Priority Overnight Extra Hours**
• FedEx Standard Overnight Extra Hours**
• FedEx International First
• FedEx International Priority
• FedEx International Priority Freight

In fact, it is not uncommon for logistics companies to cancel refund service guarantees during peak seasons. But FedEx's suspension is unreasonable because it has canceled the service since November.

Before the outbreak, FedEx Express would usually only suspend its money-back guarantee in the last few days of December 24, while FedEx Ground would usually suspend it in early December. This is reminiscent of the recent global supply chain crisis, where packages around the world are currently experiencing serious delays. FedEx had to cancel its money-back guarantee in advance to minimize its losses.

Editor✎ Irene/

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