The New York government helped consumers recover nearly $3 million! Crack down on illegal transactions!

It is learned that according to foreign media reports, in 2021, the New York Division of Consumer Protection (DPC) helped 21,855 consumers recover US$2,918,025, a record high.

The top five areas of consumer complaints in New York reportedly involved incorrect deliveries, insufficient refunds, defective products, online fraud, and counterfeit COVID-19 tests.

The New York Bureau of Consumer Protection is a division of the U.S. Department of State that works to resolve consumers' problems and help them recover funds from unfair and deceptive transactions.

New York Governor Kathy Hochul said the DPC is committed to protecting consumers’ legitimate rights and interests, solving common purchasing problems for consumers, providing useful assistance, and protecting their personal information and assets in today’s digital world.

U.S. Representative Nily Rozic said that in the past few years, New York consumers have faced unprecedented problems - from price gouging to price increases to identity theft. As the chair of the DPC, she will work hard to fight for the legitimate interests of consumers and ensure that they receive the necessary protection and assistance.

Editor ✎ Nicole/

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