Etsy launches video review feature! Now available to all iOS users!

According to foreign media reports, Etsy recently announced that it will open the video review function to all iOS buyers. Now, iOS buyers can post videos or audios up to 30 seconds long under product reviews.

According to reports, Etsy has been testing the video review feature for a long time. Currently, this new feature is only available on iOS, and the Android system is still under development and is expected to be launched soon.

Etsy said that some sellers may not provide comprehensive product photos. Through video reviews, potential buyers will see the real usage of the items, increase the possibility of purchase, and thus promote sellers' sales.

Etsy expects video reviews to grow in popularity on the e-commerce site as many buyers seek more details about a product before making a purchasing decision.

The video review feature is the latest improvement Etsy has made to its platform, following the launch of a new messaging experience and a new seller app in the past few months.

Some sellers have raised some questions about the video review feature. Here are Etsy’s answers:

Q: What should I do if the buyer posts inappropriate video content?

A: Some sellers have expressed concerns about inappropriate video content. As a reminder: Videos, photos, and text reviews are subject to Etsy's review policy. Reviews that contain graphic, mature, or harassing language or images are against Etsy policy.

Q: How do I delete an inappropriate comment?

A: If a seller receives an inappropriate video, photo, or text review, please click "Report this review" to report it to Etsy. Etsy will evaluate and delete any inappropriate reviews that violate the review policy.

Q: How long does it take to delete inappropriate comments?

A: If a buyer's review does violate Etsy policies, the review will be removed within 7-10 business days. Usually, it may be removed sooner.

Q: Can sellers hide photo or video comments?

A: To ensure transparency on the platform and meet industry legal standards, Etsy will remove the ability for sellers to hide photo or video reviews.

Editor ✎ Nicole/

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