Recently, my brother-in-law has been particularly harsh in cracking down on seller accounts.

I believe that in the past two months, many sellers have received a series of emails warning about manipulating reviews, selling counterfeit goods, association, second review, etc.

In the past two days, when everyone was focusing their attention on the second trial on August 14, they did not realize that the large-scale related problems that broke out on July 31 have not yet been resolved.

On July 31, Amazon sellers encountered a large number of

Early in the morning of July 31, a large number of sellers in the seller communication group said that their accounts were blocked due to association issues.

▲ The picture comes from the seller communication group      

No matter the account registered by the seller's own information or the purchased account, all received the related email. The reason is according to Article 3 of the Amazon Solution Agreement. Previously, a seller received an email saying that the goods sold may be counterfeit or fake, which also stated that it was because of Article 3 of the Amazon Solution Agreement. Many sellers may have questions, what exactly is this Article 3?

In fact, this "Amazon Article 3" actually refers to a provision on "Term and Termination", the specific content of which is as follows:

In summary, Amazon stipulates that the account will be notified 30 days in advance, but if the seller commits the above mistakes, the account will be directly blocked.

In addition to violating Amazon's Section 3, the association emails sellers received indicated that their account was associated with an account that could not be used to sell products on the Amazon website.

Many sellers said that they did not violate the rules, but were still blocked due to association issues. Some sellers analyzed the reasons for the association.

7.31 Reasons for being judged as related

If the seller wants to appeal, he needs to find out the reason first and then write the appeal letter. Regarding this large-scale association, many sellers initially thought it was a large-scale account suspension before the peak season. However, some sellers also put forward the following views:

1. Seller’s own problems

Some sellers said: Amazon has been sending a lot of emails to the sellers’ email addresses recently, and sometimes they use a VPN and the address may be problematic, or they forget to turn on the vps and click on the email link in the email, which leads to a direct association judgment.

▲ The picture comes from the seller communication group      

2. Amazon misjudged

In addition to the sellers' own reasons, there are also sellers who directly conclude that it is Amazon's misjudgment.

The seller said that his six sites had received a total of 140 emails from Amazon regarding store closures. The emails kept ringing, and many of his friends had also encountered the same situation.

    ▲ The picture comes from the seller communication group      

The seller has successfully unblocked the product

Regarding the association issue, sellers generally reported that the chances of filing a complaint were relatively low. Some sellers even said that if they really wanted to get their account back, they had to contact the service provider, but if the account was not valuable, there was almost no point in filing a complaint.

▲ The picture comes from the seller communication group      

However, some sellers said that they wrote a letter of appeal and then got their accounts unblocked. The content of the letter of appeal basically listed the wrong behaviors and apologized.

    ▲ The picture comes from the seller communication group      

Of course, there are also sellers who tried to write appeal letters themselves, but did not get their accounts unblocked.

▲ The picture comes from the seller communication group      

Today, a seller shared his successful experience of unblocking.

The seller said: At first, I felt it was inexplicable that I was operating steadily and I never thought that my account would be blocked. It happened to me. I had no choice but to appeal to the service provider. I appealed to the service provider three times before, but Amazon directly ruled that it would not respond. The service provider gave up and gave me a refund. In the end, I tried my best and successfully got unblocked! I must share this to give everyone some confidence!

▲The picture comes from the user @陆小凤啊of Zhiwubuyan

So what is the process for the seller to successfully unblock the account?

▲The picture comes from the user @陆小凤啊of Zhiwubuyan

Later, several sellers said that they also passed the review using the same method. Regarding the information submitted, one seller said that in addition to the front and back of the ID card, credit card, and business license, they could also submit 90-day utility bills and photos of the legal person holding these documents. The key point is not to open a case or send a separate email to the performance team. You must file an appeal when submitting more relevant information.

If there are sellers who have been convicted of association, you can refer to the above operations. Of course, if sellers have any other appeal methods, you are welcome to share and discuss in the comment area! I hope everyone can get their account back soon!

Text ✎ Xiyue/

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