|
There have been a lot of things happening in the United States recently, and cross-border sellers are also suffering! As we all know, following the last riots at the U.S. Capitol, Trump was banned from major social platforms, and major e-commerce platforms also removed Trump-related products from their shelves. Just yesterday, #Trump admitted that he was partially responsible for the Capitol riots# It was pushed to the top of the trending searches. Some netizens said: Is the incident in the US Congress finally coming to an end? But some netizens joked: The account has been blocked, what did Pu Puzi say? Isn't it just made up by those fake news reporters? Pu Puzi, if you are kidnapped, just blink! ▲ The picture comes from the seller communication group Although it is not known what will happen after the Capitol riots, what is certain is that due to the continued impact of this incident, the order volume of many sellers has dropped slightly, and some even saw a sharp drop. ▲ The picture comes from the seller communication group One seller said: "It never rains but it pours. The order volume has not yet recovered from the riots at the US Congress, and the return wave is coming again! At this moment, I just want to sing a song "Liang Liang" for myself. Amazon introduces new policy as returns surge Following the surge in orders during the 2020 holiday season in the United States, a wave of returns followed. According to a report released by the National Retail Federation (NRF), U.S. e-commerce sales in 2020 were $565 billion, but the amount of returned goods was as high as $102 billion, and the online return rate more than doubled compared to 2019. Among them, the most common reason for returns is "the product does not match the description" , and the most returned product category is auto parts . Some sellers expressed doubts after seeing this return data: "Does it mean that one out of every five to six orders from the United States is returned? That's too much." ▲ The picture comes from the seller communication group Although some sellers expressed disbelief at such a high return rate, there were also sellers who confirmed the arrival of the return wave through their own personal experiences. A seller in the seller communication group cried: "How happy I was when the orders were booming, and how painful it is to return the goods now." ▲ The picture comes from the seller communication group Regardless of each seller’s return rate after the peak season, everyone needs to be clearly aware that in order to reduce the return rate, sellers need to work harder on listing and product selection . In addition to the surging tide of returns, Amazon has also set up another obstacle for sellers when it comes to refunds and returns. As we all know, when it comes to returns, my brother-in-law has always been biased towards buyers, and has taken many "unlimited" return measures that are beneficial to buyers. Previously, Amazon issued a notice to extend the return period to the end of January 2021. Now Amazon has issued new regulations on returns, which really makes sellers collapse. ▲ The picture comes from the Internet Amazon will use artificial intelligence to decide whether it is economical to process returns, and consumers will receive a refund but will not need to return the items for returns of cheap or oversized items. However, as soon as the new rule came out, some sellers complained: "Amazon's new rule is obviously encouraging fraudulent buyers. If this continues, there will be more and more fraudsters." ▲ The picture comes from the seller communication group However, sellers need to make it clear again that this new rule does not apply to all products. The algorithm for direct refund without return generally tends to the following two situations: 1. Returns with extremely high logistics costs, such as furniture and other large items. 2. Cheap products of low intrinsic value, such as batteries, small jewelry, etc. Therefore, for sellers of the above two types of goods, this new rule will save high transportation costs. However, sellers should also be vigilant, as criminals may use this new rule to commit fraud and leave sellers with nothing. At present, Amazon has not officially disclosed any information related to this operation and sellers, but there are reports that this new return method is likely to be more widely adopted in the future, so sellers need to prepare relevant countermeasures in advance. The United States may launch a new economic stimulus plan. Will sellers see a surge in orders again? As the Spring Festival approaches, the weather is getting colder, and the sellers' hearts seem to be getting colder as well. However, it is worth mentioning that the $600 bailout funds issued by the United States have already been distributed, and many sellers have tasted the sweetness of booming orders. However, affected by various events in the United States, the sellers no longer have the joy of booming orders on their faces. But recently, Biden took office and planned to implement the money distribution plan again. Sellers may be able to usher in a new round of orders! ▲ The picture comes from the Internet It is reported that Biden has been confirmed as the President of the United States, and the first thing he did after taking office was to distribute money. Earlier, Biden said that he was formulating a trillion-dollar rescue fund plan to give the American people another $2,000 . It is understood that the US government's top priority is to increase economic stimulus checks for American families and extend unemployment benefits. It also emphasizes that it will invest in clean energy, infrastructure, education and medical fields, and one of the sources of these funds is to increase taxes on the rich and businesses. The Spring Festival is coming. If the United States implements the money distribution plan again, sellers are likely to have a surge in orders again before the Spring Festival. Here we need to remind all sellers that they should have enough goods before the orders explode. However, some sellers have reported in the seller communication group that some factories have stopped accepting orders and are out of stock. However, some sellers said, “We will try to get more new products before the New Year and push them out after the New Year, so as to make a profit when some sellers are out of stock. ▲ The picture comes from the seller communication group Therefore, the editor here would like to remind sellers who have not yet prepared the goods to hurry up and prepare the goods to avoid a shortage crisis. I wonder how the order volume of all sellers is recently? Are you troubled by out of stock? Tell us in the comments section~ Statement: When reprinting this article, the title and original text must not be modified, and the source and original link must be retained. |
