Amazon has a bug again! A large number of sellers on the US site have zero orders!

Following the tightening of return and exchange policies and video verification of old accounts, Amazon’s backend had another bug this morning .

Amazon backend order data is 0?

At nine o'clock this morning, many sellers in the seller communication group reported that there had been no orders on the US site for three hours today .

  ▲ The picture comes from the seller communication group

Some sellers said that they usually place orders every minute during this period of time, but today it seems a bit abnormal.

▲ The picture comes from the seller communication group

Some sellers also posted related messages on the forum, asking why there had been no progress on their orders for three hours.

  ▲ The picture comes from Zhiwubuyan

Although many sellers are worried about the unexpected bug on Amazon's US site, there are also many cross-border people who are good at finding joy in adversity .

Seller A: I feel relieved seeing you guys like this, I haven’t received any orders for two days [manual dog head]

  ▲ The picture comes from Zhiwubuyan

Seller B: Why haven’t there been any orders for so long?

Seller C: Because this is the only order.

  ▲ The picture comes from the seller communication group

Seller D: I’m so afraid that after the repair, I’ll find out that I really have no orders.

Seller E: Those who have 0 orders can comfort themselves.

  ▲ The picture comes from the seller communication group

Seller F: Is it abnormal to have no orders for four or five hours? It turns out that I am abnormal every day [the clown is actually me].

  ▲ The picture comes from the seller communication group

But no matter what, there is indeed a problem with Amazon's backend data. So, what is the reason for this?

Amazon system suspected to have problems

 

Regarding the fact that the order data has not been updated this time, many sellers in the seller communication group expressed their opinions.

Some sellers speculated that this was probably because Amazon's backend was stuck .

  ▲ The picture comes from the seller communication group

Some sellers also believe that this is because the US site is being updated and it is a problem with the Amazon system , so sellers don’t need to worry too much.

  ▲ The picture comes from the seller communication group

In addition, some sellers said that this might be because there was a power outage in the United States for four hours .

  ▲ The picture comes from the seller communication group

To sum up, the following three reasons can be concluded as to why the order data has not been updated for several hours:

At present, Amazon has not officially issued any relevant announcement, so the above reasons can only provide some reference for sellers.

However, sellers do not need to worry too much. Some sellers in the seller communication group have said that the backend order data has begun to recover .

Backend order data has started to recover

Starting around ten o'clock, sellers in the seller communication group gradually said that order data had begun to recover and orders had begun to be placed.

  ▲ The picture comes from the seller communication group

However, some people are happy about the resumption of orders while others are worried. While some sellers said they have started to receive orders, others said they have too few orders to feel the impact.

  ▲ The picture comes from the seller communication group

Finally, we learned that although the Amazon backend order data has begun to return to normal, the data within the previous 4 hours of order abnormality has not yet been restored .

Some sellers also mentioned that after a bug occurred in Amazon’s backend last year, the number of orders displayed after the fix was only one-fourth of the normal number.

  ▲ The picture comes from the seller communication group

However, regarding this issue, sellers still need to wait for official notification from Amazon before they can know the cause of the bug and how Amazon will handle the sellers’ order data for the past four hours.

Have sellers noticed the order data bug on Amazon US? Have you started placing orders in the backend? Feel free to share your thoughts in the comments section.