What are Amazon Warehouse Deals? Amazon Warehouse Deals Review

Origin

In the United States, once a product is sold, even if it has never been opened and is returned directly by the buyer, it cannot be sold as a new product. However, this will cause considerable losses to the seller. Therefore, Amazon will transfer the returned products to its official second-hand market, Amazon Warehouse deals.

reason

1. The seller asks Amazon to dispose of the goods. Amazon usually checks the condition of these goods and after determining the newness or oldness of the goods, AWD will put them back on the shelves at a super preferential price.

2. Amazon will compensate the brand for goods that are damaged in the warehouse (Warehouse-damaged) or lost by Amazon (Lost). After the compensation, the product belongs to Amazon, so these damaged products and lost products that are recovered will be put back on the shelves and sold by AWD.

Workflow

Logo

1. The product is marked with "Certified Refurbished" or "Used".

Products sold on Amazon Warehouse deals will be marked as refurbished or used regardless of their condition.

The levels of refurbishment from high to low are: Factory Refurbished, Manufacturer Refurbished, and Seller Refurbished.

2. Classify products according to their depreciation level

When a product is returned from a customer, Amazon will inspect, repackage, replace some parts, repair, and clean the second-hand product. The depreciation level will then be determined based on the product's appearance, condition, function, and other conditions. Amazon divides the product depreciation level into five levels.

New: The buyer returns the product without unpacking it. The packaging may be slightly damaged and it is not a brand new product, but the product is still 100% new. If the buyer is lucky, he may be able to buy a brand new product.

Like New: The product has been returned after the buyer has opened the packaging. The product may have been tried, but there is no sign of having been tried. Amazon has tested the product and it is close to new, and it is re-sealed in the original packaging before being sold.

Very Good: The product has been used by the buyer and has traces of use. It cannot be restored to the original packaging. It may also be missing some necessary accessories and need to be replaced with other third-party packaging.

Good: The product has been used but is in good condition. However, the original accessories or packaging materials of the product have been lost and the buyer needs to replace them with other third-party accessories or packaging.

Acceptable: The product is still usable and its condition is within an acceptable range. There are obvious visible wear, scratches, and defects on the exterior. Some parts may have been replaced. There is no original instruction manual or other accessories, and the buyer needs to replace it with third-party accessories or packaging.

Products with Amazon Warehouse deals will not only have a discount level logo, but also "Details" to describe the product's condition.

Advantages

According to Amazon Warehouse deals, second-hand products generally do not come with a manufacturer's warranty, but they all support Amazon's return policy. Some eligible products enjoy free shipping; some products sometimes have additional discounts. The prices are sometimes shocking and will be sold out in seconds. In short, Amazon Warehouse deals are cheap and practical, and they are still quite popular.

In Amazon Warehouse deals, for the same product, there will be different sellers, and the delivery methods they adopt are also different. For example, Amazon’s own sellers ship the goods by themselves; for third-party sellers, some choose to ship by FBA, and some choose to ship by themselves.

For overseas shoppers who are looking for cost-effectiveness but don’t have enough dollars in their pockets, they can pay more attention to Amazon Warehouse deals. As for whether to buy products sold by Amazon or third-party sellers, buyers can study the star ratings and buyer reviews of the products before purchasing. It is generally recommended to consider Amazon’s own products first. As for the degree of depreciation of the product, you will only know it after receiving the goods. In fact, there is a lot of subjective opinion in the judgment of the quality of the product. When shopping in the second-hand market, your mentality is very important.

Raising questions

1. Negative reviews

Sellers who are greedy for bargains may not notice that the discounted products they bought are not brand new, and they will only think that they bought brand new products at a discounted price. When they receive the products, they find that they are second-hand products. The actual product is not what they expected, and the final result is that they give you a bad review.

2. The shopping cart was stolen

Solution

The most effective way is to prevent Amazon from taking your products and repackaging them for sale. Therefore, you must change the default settings of Amazon's backend so that unfulfilled orders and warehouse-damaged products are sent directly back to you, rather than having Amazon compensate you and then repackaging them for sale.

Amazon backend > Settings > Fulfillment by Amazon > Repackaging Settings > Disable. For detailed operation steps and content, please refer to the Amazon customer service page.

develop

Amazon Certified Refurbished was made available to EU customers in October 2016. It has now officially launched in Germany, allowing local sellers to sell refurbished products.

References

• 1. Take a look at Amazon’s official second-hand market: Amazon Warehouse: Sohu [reference date 2016-08-15T16:00:00.000Z]
• 2. What should I do if my product is copied by Amazon Warehouse Deals? : NetEase [cited on 2018-02-20T16:00:00.000Z]