What is LazMall? LazMall Review

LazMall is the official store launched by e-commerce platform Lazada on its official website, which includes carefully selected leading international and local brands, top online brands and authorized brand distributors. All products in LazMall will be delivered to customers' homes within 24 hours, are 100% authentic and come with a 15-day return and exchange period.

About LazMall

As of September 2018, LazMall has more than 500 brands, and more well-known brands will be added by the end of 2018. Currently, customers can enjoy discounts from brands such as Apple, L'Oréal, Xiaomi, Unilever, Phillips, P&G, Danone, SAMSung, Estee Lauder, etc.

Currently, Lazada Malaysia offers more than 100 million products across various categories, including fashion, baby products, home and living supplies, health and beauty products, and various electronic and electrical products.

LazMall's 3 Promises

As the largest e-commerce platform in Malaysia, Lazada also made the following three major commitments to LazMall:

1. Next-day delivery service: All products on LazMall, the first of its kind in Malaysia, will be delivered within 24 hours after customers complete the purchase process. Lazada's current average delivery time is 1.2 days from purchase;

2. 15-day return and exchange period: If the buyer is not satisfied with the product purchased from LazMall, he can apply for a return and exchange within 15 days after purchase. Lazada has more than 2,000 return points across the country for customers to return the products they want to apply for a return.

3. 100% authentic products: All flagship stores and certified stores on LazMall go through a rigorous screening process to ensure that customers receive authentic products. Stores on LazMall must comply with brand trademark documents, seller ratings, and good operational performance. LazMall only sells authentic and original brand products. If shoppers receive non-authentic products, LazMall promises to give shoppers a double refund.

How to Identify LazMall Selling Products

Buyers can confirm whether the product they are viewing is sold by LazMall's partners by checking whether there is a "LazMall" logo on the product image. Perhaps in the future, LazMall sellers will be more attractive to consumers, just like Amazon Prime sellers.