The solution to the problem of a spoofed merge that cannot be sold is to restore it.

Changes in listings after being spoofed

1. The front-end Asin has changed, and it is a new product (click in from the back-end inventory management) 2. Enter the new Asin at the front-end, but it cannot be found 3. The back-end Asin has changed, including managing inventory and managing Amazon inventory. The Asin here has become another Asin Reason:

The competitor has merged the product across multiple sites. The competitor created an identical listing on another site and merged the original listing with the original product.

Recovery method:

1. Contact customer service first to split it. After splitting, it is very simple.

Customer service sometimes does not split the package for the following reasons:

A. The two listings are too similar to be separated. In this case, you need to modify the listings, either the pictures or the text. If the two listings still cannot be separated after modification, open a case like crazy until you meet a customer service representative who can help you separate the two listings. Sometimes it really depends on luck.

The secondary account followed the seller's main account. The main account opened more than ten cases without any results. The secondary account opened 1~2 cases and it was often solved.

2. After splitting, contact the FBA logistics team and find Amazon Logistics---Other Amazon Logistics Issues

2.1 After the split above, the listing will become unsalable. This is because the initial Asin of the inventory management is A, and the Asin of the Amazon inventory management is B, which is inconsistent, resulting in unsalable (both were B before, which is the new Asin). 2.2 At this time, only by contacting this team can we quickly ask the customer service to keep the Asin of the Amazon inventory management as A, so that the Asin of the inventory management and the Amazon inventory management are consistent, and it can be sold. Usually one case can be solved here. If the customer service does not understand, open a few more cases and it will be 100% solved.

In fact, as long as you make sure it is merged, it is easy to handle. You can use the customer service utility to unmerge and refresh it and it can be sold.

You can get the editing rights of the cross-site follow-up listing, modify the pictures, titles, etc., and smoothly separate the merged links. If you are faced with a merged link of a site that you have not opened, it may take longer steps, such as brand authorization of small accounts to follow up, etc. If possible, try to use the Amazon barcode as much as possible, at least to avoid losing both money and people after problems occur.