Amazon categories changed? Reviews deleted? Who is behind this?

Since the Review Policy was updated

Friends have been coming to Alice to report all kinds of strange situations.

There are daily deleted comments

There are also comments that have been lost and then returned.

There are even no comments

I opened a case to get it back and ended up losing more.

Rakuten sellers are not immune either.

Even the service providers have released news that they will crack down on fake orders and prevent people from getting reviews

This period is indeed the period after the new policy of Review

Routine large-scale comment cleanup period

So deleting comments is inevitable.

But those cases where categories are modified and split

It is very likely that there are VC accounts behind the scenes taking advantage of the opportunity to stir up trouble

In every update of the Review policy, there will be cases of accidental deletion.

So if you find that there are fewer comments at this time

First of all, I would guess that my comment was deleted.

If the missing comments are real

Naturally, I would like to file a case to appeal and get it back.

As long as you open a case and ask customer service to return it

This is exactly what these VCs are trying to do.

All your listings will be

"Emphasis on care"

All the comments on this store's listings are likely to be censored

That is to say, once your other listings

There are illegal reviews that have escaped algorithmic deletion

They will be deleted one by one at this time

This is why the more you look for customer service reviews, the fewer they are.

In fact, these seemingly missing real evaluations

In fact, it was just a product that was taken over by the VC account.

Modified to a mess of different categories

In this case, the number of reviews for each sub-product will be inconsistent.

If we add up the number of reviews for each sub-product

You can get the total number of reviews of the modified class.

▲Sub-products split into various categories

The listing that originally had 40+ Reviews now only shows single digits

So there are fewer comments, let’s see if it’s

The category was modified by VC, causing the Review to be displayed separately

Don't rush to file a case.

I'm sure it was deleted by Amazon.

Regardless of whether the deleted comments are real or fake

Once any listing in the store has a violation of fake orders

Don't even think about filing a complaint to get it back.

In this case, it is possible to kill your own store.

If there is really no order

You can try to open a case and ask customer service to recover it.

This review policy update is only a week old.

We are still far from being able to figure out the rules of the algorithm.

Sellers whose reviews have been deleted can now take positive action

According to your actual situation

And combine the following suggestions from Alice to speculate

The reason why your comment was deleted

1. If a large number of genuine reviews are lost, it is likely that Amazon has increased the permissions for buyers to leave reviews, resulting in a large number of genuine buyers being unable to leave reviews. This situation will affect all sellers.
   

2. If a large number of fake reviews are lost, then there is no need to think too much, because the truth must have been revealed and the accounts of the fake review service providers have been identified and shut down.

3. If only a small number of reviews are lost, it may be that the account of an individual buyer has been identified. If there is a record, you can check the buyer's Profile. If all the reviews of this buyer have been deleted, then this is the case.
   

After the platform continuously improves the identification and deletion mechanism

The days of fake orders are definitely getting harder and harder

The comments you worked so hard to post might even be “taken advantage of” by VCs with ulterior motives.

It’s time for fake sellers to rethink their strategies

Amazon will not tolerate fake orders after all