Amazon warehouses are full in October! Sellers have to relocate their shipments for 3 months

As Black Friday approaches, Amazon warehouses are experiencing unprecedented pressure.

Recently, the end of Amazon's Prime Day promotion has led to a sharp increase in warehouse cargo volume, and many warehouses have been overwhelmed and have been overwhelmed. Many shipments were reserved after entering the warehouse and were in transit for a long time. The transit time for some shipments even reached 3 months, which caused great trouble to sellers.

Recently, many Amazon warehouses are facing serious warehouse overflows. Specifically, the ABQ2 warehouse in the western United States refuses to accept goods and does not release appointments. Warehouses such as ONT8, SBD1, MIT2, GEU3, and PSC2 postpone appointments or release appointments less frequently, while LAX9, LGB8, and GYR2 also postpone appointments. TPA2, AVP1, and MEM1 warehouses in the eastern United States postpone appointments and release appointments a week later. The ABE8 warehouse is seriously overwhelmed and the approval of the appointment will take at least three weeks.

In particular, the new warehouses ABQ2 and PSC2 located in the western United States have frequently experienced a series of situations such as appointment cancellations, postponements, jumps, refusals, inability to deliver goods, and delays in listing since the end of August.

As of mid-October, this series of warehouse explosions had not been alleviated, resulting in a large number of sellers' goods being reserved and in transit for a long time. The transit time for some goods even reached 3 months, making it difficult to complete the listing process. Some sellers even missed the autumn promotion some time ago.

It is not uncommon for a large number of goods to be prompted with problems during transit. Many sellers have found that many recent shipments have to be transited in the operation center for half a month or even a month, and some have even been transited for up to 3 months.

The current situation of FBA has seriously affected the sales performance of sellers. Some sellers bluntly said: "Hot-selling products are out of stock, and out-of-stock products are still in transit."

What makes sellers even more miserable is that during the period when the goods are reserved and cannot be sold, Amazon continues to charge inventory fees: "The most outrageous one shipment has been in transit for three months and has not been sold, but the storage fee is still charged."

Sellers feel helpless about the inefficiency of the platform. In their view, the platform charges sellers extra fees during the peak season, but now it only collects money but does not do any work.

In view of the fact that the current warehouse overflow situation is still severe and it will take some time to resume normal operation, with the two key year-end promotions of Black Friday and Cyber ​​Monday approaching, sellers are reminded to pay attention to the movement of goods, avoid the above-mentioned warehouses with serious overflow in time, and adjust the shipping plans according to the actual situation to avoid losses due to out-of-stock.

Recently, Amazon announced an update to its European FBA product loss and damage compensation policy: "Starting from January 15, 2025, for sellers using Amazon logistics services, if their products are lost or damaged in Amazon distribution centers, the platform will proactively and immediately provide compensation. "

According to Amazon, the move “minimizes the need to manually research and submit lost item claims, saving sellers time and money.” The most important points of the policy:

It is worth noting that if the seller does not receive compensation after losing the item, he or she will still need to submit the application manually.

Specifically, starting from January 9 next year, Amazon will also update the eligibility period policy , and all manual claim applications must be submitted within a certain period of time:

1. For merchandise lost or damaged at the distribution center, claims must be filed within 60 days of the merchandise being reported lost or damaged.

2. FBA customer return claims can be submitted within 45-105 days after the customer refund or exchange date, and must not be submitted before 45 days.

3. Homeowners may submit a removal claim between 15 and 75 days from the date of shipment, but may not submit it before 15 days.

4. All other removal claims must be made within 60 days of the goods being returned.

For sellers, this policy adjustment by Amazon is very good news. As the problem of lost parcels from Amazon express delivery has been plaguing many sellers for a long time, this policy will help reduce sellers’ cost losses.