What is WishPost Smart Selection? WishPost Smart Selection Review

About WishPost Smart Selection

The Wish Post Smart Selection Program is an optional logistics program for merchants to consider during the epidemic, and it is not a mandatory logistics program.

Supporting Countries

The WishPost Smart Selection Program currently supports orders shipped directly to Germany, Belgium, and the United States through WishPost (therefore, EPC, EPC Blue, and A+ logistics plan orders are not eligible for the WishPost Smart Selection Program), and will gradually expand to more destination countries.

Support channels

Operation process

Collection method

Currently, WishPost Smart Selection supports three collection methods:

· Yanwen/Wanse collection service provider;

Merchants send by themselves;

· STO (only for merchants using HUB transit warehouse).

Advantages

1. Guaranteed logistics and delivery

Wish will select available, timely and effective logistics channels for orders based on the real-time logistics channel conditions, so as to ensure smooth shipment of orders as much as possible.

2. High cost performance

The logistics price of the "WishPost Smart Selection" project is stable and low. The moderate price plus the basic guarantee of smooth package transportation make the "WishPost Smart Selection" project an excellent value for money in the logistics service market during the epidemic.

3. Applicable to some live products

The "WishPost Smart Selection - Special Goods" logistics channel of the "WishPost Smart Selection" project supports the transportation of some electrically-powered products, providing strong support for merchants' diverse product operations.

FAQ

Q: Under what circumstances will a WishPost Smart Selection order be returned?

A: Currently, the most common return situations in the "Smart Selection" channel are usually that the packages sent by the merchants are too large or overweight; there are epidemic prevention products and products that are not supported by the channel, such as sending electrically charged products to the "Smart Selection-General Goods" channel, or sending products that are currently completely unsupported to the "Smart Selection" channel (such as products with magnets, liquids, or pastes); other reasons are similar to those of other logistics channels, such as sending offensive products (bows and arrows, brass knives, knives, etc.) and infringing products.

Q: If a WishPost package is returned, will the time limit for order fulfillment (7 days for the order number to be posted online) start again?

A: The time will not be reset and merchants still need to comply with the timeliness requirements of the order fulfillment policy.

Q: What will happen if I send electrical products to Germany to the "Wish Post Smart Economy - General Goods" channel?

A: Merchants need to accurately declare the attributes of the package and select a matching logistics channel for delivery. If the physical attributes are inconsistent with the selected logistics channel, the package may be returned to the merchant.

Q: After the WishPost Smart Selection order package arrives at the warehouse, how long does it take for the order number to be available online?

A: If the parcel is picked up by a collection service provider, the time when the order number is posted online is the time when the collection service provider scans the parcel for pickup; if the merchant sends the parcel himself, the time when the parcel enters the transit warehouse is the time when the parcel is posted online.

Q: What is the timeliness of WishPost Smart Selection items?

A: WishPost Smart Selection fulfills orders by selecting high-quality logistics channels that can deliver goods in a timely manner, and tries to achieve timely delivery of orders. Currently, the logistics timeliness of WishPost Smart Selection is excellent, which meets the platform's policy requirements on logistics timeliness, guarantees the shopping experience of global consumers, and also provides strong support for merchants to continue to expand the global market during this special period.

References