What is Chief E-commerce Manager? Chief E-commerce Manager Review

Company Introduction

The original intention of Digital Chief originated on a sunny morning in 2013. After witnessing the cumbersome processes, inefficient operations and ugly UI brought by outdated software, the seed of creating a cross-border software with rigorous processes, efficient operations and excellent experience has taken root in my heart.

Digital Chief is a technology-driven Internet company with a pure service provider background. It is committed to creating the most professional cross-border e-commerce software and has companies in Shanghai and Shenzhen.

Digital Chief's software and services include Digital Chief Data Analysis and Chief E-Commerce Butler ERP. It currently has 80,000 registered companies and continues to grow rapidly. It has managed more than 600 million online listings for sellers and analyzed more than 120 billion sales data.

ERP Functions

1. One-stop multi-platform listing

·The same template can be published on multiple platforms with one click;

Support batch import and modification;

·Connect to multiple platforms and migrate easily;

Provide hundreds of exquisite sales page templates.

2. Automated order processing

Automatically capture orders from multiple platforms without manual import;

·Orders are automatically shipped out of the warehouse to avoid missed shipments or wrong shipments;

Intelligently identify various abnormal orders;

Supports manual one-key order splitting, which is simple and convenient to operate.

3. New warehouse operation mode

·Multi-product sorting and intelligent sorting route planning greatly improve the delivery speed;

·Paperless operation throughout the process, supporting daily order volume of 200,000+;

·Accurately track the entry and exit of each commodity and precisely control costs;

Support mainstream overseas warehouses and FBA fast delivery.

4. Smart purchasing to avoid out-of-stock situations

·Intelligent inventory warning, closely following the promotion nodes throughout the year;

·Strictly control quantity and price to avoid inventory backlog or shortage;

Automatically generate purchase orders, support one-click purchasing, and automatically complete the process from purchasing to warehousing;

· Freely configure purchasing rules to make new product purchases easy.

5. Enjoy the customer service chat experience

Supports customizable quick reply templates and batch reply, freeing up manpower;

·Information is automatically classified, supporting multi-condition search and screening;

Support automatic refunds, greatly improving after-sales processing efficiency and avoiding buyers’ complaints and negative reviews.

6. Support the full set of financial processes

Payment methods include Alipay and bank transfer, and you can also add other payment methods;

Automatically generate accounts receivable/payable forms based on daily operational data submitted;

Payment orders can be exported and imported, making it easy to connect to financial software.

Data analysis capabilities

Comprehensively diagnose eBay store operating data, including traffic, most popular listings, store traffic within 24 hours, visitor country distribution and work schedules, multi-account management, etc.